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A local Managed Service Provider with enterprise tools that protect, detect and respond to any issues on your computer and include the ability to roll back a ransomware attack, monitored by a 24×7 SOC, and backed with a $1M warranty.
✓ We install the operating system
✓ We optimise your operating settings
✓ We install all necessary drivers
✓ We update the operating system
✓ We activate the system including settings for automatic updates
✓ We adapt the hard disk partitioning to your needs
✓ We check whether everything is running as it should
✓ We scan your computer
✓ We delete malware
✓ We check the functionality
✓ We recommend an Antivirus software
✓ We generate a report
✓ We prepare a cost report for the removal of further bugs
Is it no longer possible to work problem-free with your PC? Do you have pop-up error messages on your screen? Your computer works only very slowly and is still very loud? Does the whole operating system crash? Or programs are automatically started that you have never installed? Then your computer is likely to be infected by a virus, trojan, worm or spyware. Often these malicious software are hidden behind inconspicuous file names or in invisible folders. Therefore a computer virus attack is often not recognised by the user.
Leave the trojan and virus removal to your technical experts at Fortify247. We remove viruses and other malicious programs so that your system can operate correctly and with full capacity again. For this purpose, we will scan your computer for viruses, trojans and spyware, delete the malware completely with our professional virus remover system and perform a final functional test. We will also recommend an antivirus security software, so that you are adequately protected in the future against computer viruses, malware and attacks on your system. Whether in our service workshop, at your home or by phone: We fix the problem quickly and easily for you.
You do not have to struggle calling service centres, we come to your home to setup your wireless connection. This includes the configuration of a wireless router, DSL modem and the integration of a PC or laptop into your wireless network.
✓ We visit you at home
✓ We install the router and connect it to a splitter/WiFi modem
✓ We configure the router
✓ We safeguard the network
✓ We check that everything is running
✓ We keep records and handover the login details to you
✓ We check whether everything is running as it should
Surf the internet wirelessly with a wifii connection at home instead of being restricted by a network cable. Setting up a wireless network, also known as Wireless Local Area Network, has many advantages. Less clutter, more mobility and access for all your mobile devices such as laptop, smartphone and tablet. Take your laptop, tablet or smartphone into the kitchen, living room or garden, without having to rely on sockets or terminals. For this purpose we setup your wireless network and the WiFi router professionally, so that you are connected quickly and easily to the internet.
For the implementation of the wireless device we come to your home and install your router. Then we configure the router and connect it to a splitter / DSL modem and make the network secure before the Internet connection is complete. Finally, we conduct a comprehensive functional test of the wifi setup, advise you on the use of wireless amplifiers / repeaters where needed and provide you with all the documents of your wifi device, including how to connect other devices with the password protection. Whether in our service workshop, at your home or by phone: We fix the problem quickly and easily for you.
With our computer setup service you can comfortably stay at home while we install your PC or laptop. We undertake the supply, construction, connection and integration into your wireless network.
✓ We deliver, setup and connect the computer
✓ We complete the installation of the operating system
✓ We activate the operating system
✓ We stop needless services of the system and auto boot applications
✓ We undertake all necessary updates and activation of the system
✓ We setup an existing email account with an available E-mail client
✓ We give a short instruction about the functionality of the computer
Have you bought a PC or laptop and are you now facing the challenge to connect the new computer and install any programs? The design and configuration of new PCs are technically complex and require specialised knowledge. We take care of the connection of the computer and the complete computer setup with the associated installations and ensure from the outset the proper functioning of your computer.
We at Fortify247 take over the delivery and installation of your new PC, connect all computer parts, install the computer and set it up. For this we select the appropriate operating system such as Microsoft Windows 7, Windows 8 or Windows 10, install the appropriate drivers and configure the entire PC or laptop to your liking, as we make the personal settings with you. We connect your PC or laptop to your wireless network so that you can directly browse the web or send E-mail. After setting up your E-mail account, we will give you a final briefing on the operation of your computer. Whether in our service workshop, at your home or by phone: We fix the problem quickly and easily for you.
Bring your Windows software on your PC or laptop up to date by installing the Windows 10 update. So, if you are on Windows 7, Windows 8 or Windows 8.1 you can upgrade to the new operating system Windows 10. Take advantage of the high safety standards, so that your device is protected optimally online and offline. We will register your device for Windows 10 and assist you with the installation, configuration and data transfer.
✓ We do a pre-update check
✓ We do a backup check of old data
✓ We register you for the Windows 10 update
✓ We update to Windows 10
✓ We adapt your system configurations
✓ We check whether everything is running as it should
✓ Price excl. Operating system. Provided sufficient performance of your system.
Update Windows and remain protected with Fortify247. Windows 10 is the latest operating system version from Microsoft and contains several new features and interfaces with the highest safety standards. We give you professional support when you upgrade your PC or laptop to Windows 10. We register your device and then take over the complete installation of the new operating system. We also ensure that software applications such as your virus scanner will not be overwritten.
With Windows 10, your PC or laptop works with the latest Microsoft operating system that is currently available on the market. Manufacturer Microsoft has placed, next to the installation of many features, innovations and interfaces, also focus on the highest security standards. Your computer is protected by the new and secure internet browser “Edge”, which is optimally protected against attacks from the outside. We will help you move to Windows 10 and install the complete upgrade for you. Your existing data such as documents, pictures, music, videos, etc. will still be available after the install of Windows 10. Whether in our service workshop, at your home or by phone: We fix the problem quickly and easily for you.
Send E-mails to your friends or work colleagues directly from your laptop or PC. We set you up with an E-mail account and take care of the connection (Internet connection or mobile service provider required).
✓ We setup, up to three existing E-mail accounts on the device of your choice
✓ As required we install an E-mail program
✓ We connect the equipped device with your E-mail provider
✓ We give a short instruction about the functionality of the E-mail program
✓ On request, we setup a new email account using a provider of your choice for an extra fee
You want to retrieve your private or business E-mails directly from your laptop or PC and be able to respond? E-mail setup requires technical expertise. So that the E-mail programs are able to receive your E-mails and save them on your computer, they are downloaded by either using the POP3 protocol, or access to the IMAP protocol on the server of the E-mail provider. This allows you to send and receive E-mails, you will need to ask your E-mail provider for the SMTP protocol, and possibly even a port number. The different server’s data vary from provider to provider and must be correctly stored when setting up the E-mail account, so that you can use all functions. We will help you with the setup, manage and give you brief advice on the use of your E-mail account and if applicable inform you of your multiple E-mail addresses.
We setup, up to three existing E-mail accounts on one device of your choice and connect it to your internet E-mail provider. We will make any necessary changes to connect to the correct server data defining your sender name, create your personal E-mail signature, authenticate as an user and assign to an E-mail program. On request, for an additional charge, we can setup a new E-mail account with an E-mail provider of your choice. Whether in our service workshop, at your home or by phone: We fix the problem quickly and easily for you.
If your computer crashes or is having problems, there can be many causes. We will put your system through its paces and find the right solution for the problem.
✓ We search intensively for the cause of your computer problems
✓ We use hardware diagnostic tools (For RAM, HDD, CPU)
✓ We apply test components
✓ As required we test your power supply unit
✓ We give a comprehensive explanation about the problems we found
✓ We prepare a cost report for the repair
Your computer has problems and you are getting cryptic error messages that you may not understand? Your system crashes often – but it is not obvious why? The causes can be varied and are not obvious at first glance. Therefore, to save yourself time and hassle let us provide a comprehensive and detailed error report by one of our technical experts for your PC or laptop repair. Following this, you will know if you need to repair or upgrade your computer and be able to assess if a new computer would be more cost effective.
Our PC or laptop service analyses your computer and puts it through its paces to find the cause, so we can suggest an appropriate solution to your problem. For this purpose, we carry out a visual examination and use a professional hardware diagnostic tool in order to evaluate the performance of RAM, HDD and CPU. We use certified test components and test, if necessary, the functionality of the power supply of your computer. Following the failure diagnosis, we create a report for a complete repair, for the necessary PC service and benefits. Whether in our service workshop, at your home or by phone: We fix the problem quickly and easily for you.
You want to get started right away with your new PC or laptop? Then you will find your perfect service at Fortify247. Whether it is a PC setup or laptop setup we take care of all the necessary installations.
✓ We complete the installation of the operating system
✓ We activate the operating system
✓ We stop needless services of the system and auto boot applications
✓ We undertake all necessary updates and activation of the system
✓ We create a user account for you
Have you just purchased a new laptop or a new computer? Now many users are facing the question of how to setup the PC and tailor it to your individual requirements. When you purchase a new computer it often has a lot of programs, drivers, software and services of the manufacturer and test versions of other providers preinstalled. The device is technically complex and makes use of your time and patience.
We take care of the complete initial setup of your new device according to your individual needs. We complete the Windows installation and activate your Microsoft Windows operating system. In addition, we stop or remove unnecessary system services and start-up programs. We follow through with all required software updates and system updates, so your computer is up to date. We then create user accounts for your PC and take care of all the necessary installations. Whether in our service workshop, at your home or by phone: We fix the problem quickly and easily for you.
Has your laptop or PC overheated after a short time or the internal fan is noticeably loud? The reason could be a fan clogged by dirt. We clean your laptop or PC thoroughly from the inside, so it retains its performance and is thus optimally protected against overheating.
✓ We open the laptop or PC case
✓ We clean the processor and graphic card fan
✓ We renew the heat transfer paste
✓ We clean the display and the keyboard
✓ We check whether everything is running as it should
With regular use dirt, debris and dust accumulate over time in the interior of every laptop or PC. The consequences are a diminished capacity, enormous loss of speed, a massive overload of ventilation and increased volume. At worst, the graphic card can be massively affected from heat build-up in the ventilation duct and as a consequence expensive repairs are necessary. To get the device regaining its full power and ensure no long-term overheating damage occurs, it should be thoroughly and professionally cleaned regularly inside and out. This can be done using the Cleaning the inside of your device service of Fortify247.
To clean your laptop or PC, we firstly open the casing of your device carefully and then clean the processor and the graphic card fan, then we remove any dirt, dust and crumbs from the display and keyboard. We then replace the heat transfer paste before putting the casing back on your device. Finally, we conduct a comprehensive functional test and verify the improvements achieved through the computer cleaning in terms of speed and volume. Whether in our service workshop, at your home or by phone: We fix the problem quickly and easily for you.
If the screen of your laptop is damaged or scratched, we provide a laptop screen repair or replacement service. This way you do not need to dispose of the entire laptop, you can just either replace or repair the laptop screen saving you money. We remove the defective display and take over the professional installation.
✓ We open the laptop case
✓ We remove the defective display
✓ We insert the new display
✓ We reassemble the laptop
✓ We check whether everything is running as it should
✓ The price for the service is exclusive of hardware
A laptop screen is sensitive and can wear out through manufacturing defects or improper use over time. A defective screen is not a reason to have to buy a new laptop, but there are few possibilities for repairing a damaged display. Therefore, our recommendation is we repair or replace the laptop display. With a replacement display, laptops are operational immediately. Thus, if the damage of your laptop screen is scratched or it has pixel defects after several years, a display exchange should be carried out.
Replace laptop screen by our experts. We take over the professional replacement of your monitor, so that you can as soon as possible continue working with your laptop. For this we open the laptop casing and remove the defective display. Then we use a new, high quality display and put your laptop back together. Finally, we conduct a comprehensive functional test. Whether in our service workshop, at your home or by phone: We fix the problem quickly and easily for you.
Do you want to increase the memory size of your PC? No problem, we check your system to determine, which memory fits your system, then commence with the upgrade and increase the performance of your PC.
✓ We check the system for suitable SSD storage
✓ We clarify whether additional hardware is needed and which one
✓ We give advice about upgrade alternatives in advance of the assembly
✓ We insert the new SSD storage
✓ We install all necessary drivers and updates
✓ We check whether everything is running as it should
If your applications, programs or games no longer run smoothly or only very slowly, it is probably because your hard drive is too full or too dated. You do not have to buy a new device! We recommend in such cases an upgrade or expansion to your existing hard drive. Fortify247 will assist with upgrading your hard drive, thus ensuring an increased performance of your PC.
We first determine your specific storage needs that are tailored to your individual requirements on your existing system. We then recommend a specific expansion that is compatible with your system. We open the case of your computer and professionally install the new hard drive. For the successful completion of the hard drive upgrade, we install the appropriate drivers, perform necessary updates and then test the functionality of your PC. Whether in our service workshop, at your home or by phone: We fix the problem quickly and easily for you.
Prevent data abuse and criminal access to your system by installing internet security software. We are looking for potential vulnerabilities in your system and give you detailed advice on appropriate solutions.
✓ We remove the detected malware
✓ We review all programs in regard to their internet activity
✓ We undertake all necessary updates (Updates generating costs are not included)
✓ We give advice about how to create and manage your passwords
✓ We give advice about the configuration of components to protect your device against external access
✓ We produce a report about detected and removed security risks
The security of your laptop or computer should have the highest priority. With the Security Check from Fortify247 you can use your PC or laptop carefree and not worry about any data misuse or criminal access by third parties on your system. We consult with you to identify potential vulnerabilities in your system and give you detailed advice on appropriate solutions like installing antivirus software to protect your computer.
We remove any malware found, fix security risks, check all programs in regard to their internet activity, check for virus protection, analyse the real-time protection (scan engine) and make necessary updates, so the complete safety of your laptop or PC is guaranteed in the long term. In addition, we give you valuable tips for creating and managing your passwords, notes about data breaches and advise you how to configure each component to protect against external access. We then create a detailed report of found and fixed security risks. Whether in our service workshop, at your home or by phone: We fix the problem quickly and easily for you.
Whether using your PC for multimedia, gaming or video editing – we will advise and recommend a suitable graphic card for your specific needs. If you have decided on the right graphic card, we will take over the installation of all the relevant drivers.
✓ We check the system for suitable graphic cards
✓ We clarify whether additional hardware is needed and which one
✓ We give advice about upgrade alternatives in advance of the assembly
✓ We insert the new graphic card
✓ We install all necessary drivers and updates
✓ We check whether everything is running as it should
The quality of image reproduction depends largely on the built-in graphic card. The performance of the graphic card for example, determines the maximum screen resolution. Older PCs can no longer keep up with the latest system requirements of new software programs or newly released games. If you have this issue, you should replace your existing graphic card. Upgrading your graphic card also offers a whole host of advantages for the use of your computer: A good frame rate means video and seamless graphically rich computer games and smooth animation.
We advise you individually and independently of the manufacturer. Our experienced Fortify247 technicians recommend the right graphic card for your computer to suit your personal needs. We take over the professional graphic card installation on your computer. In order to do this we open the PC case, replace the old graphic card with the agreed new one and put your PC back together. After installing the new graphic card and the latest driver, we perform thorough functional test. Whether in our service workshop, at your home or by phone: We fix the problem quickly and easily for you.
Are you too tired or unable to transfer your programs, data and Windows settings to your new PC or laptop? We can do it for you! We transfer your data from your old computer to your new one.
✓ We transfer all programs from your old computer to the new one (Compatibility of the software is assumed)
✓ We transfer all your own data (Up to 1 terabyte)
✓ We provide a report about which data has been transferred
✓ We only do this service from the operating system Windows to Windows
If you need to replace your old PC or laptop with a new one, you may want to transfer all your data, applications and pre-configured settings from your old machine to your new Windows operating system. This is so you can work on your new computer as usual, play or surf the internet and find all your own personal files such as photos, documents, folders and images in what would seem like their original location.
We ensure the optimum and complete transfer of all relevant system files, applications, and Windows settings. Our Fortify247 technicians transfer the Windows system files and your personal files such as documents, folders, pictures or music up to a size of 1 terabyte. Finally, we provide a detailed report with an overview of the transmitted data and settings. We only provide this service for Windows to Windows operating systems. Whether in our service workshop, at your home or by phone: We fix the problem quickly and easily for you.
The transfer of data to a new PC or laptop is a tedious job, when nothing should go wrong. We take this effort away and will be happy to transmit large amounts of data (Up to 1 terabyte)
✓ We transfer all data (Up to 1 terabyte) from your old Windows device to the new Windows device
✓ We transfer all your own files (E.g. photos, videos, music)
Buying a new PC, laptop or notebook provides many owners a technical challenge: How to transfer existing data files, such as music, documents, images and movies, so that they are directly and completely on the new PC or laptop. The manual copying of data is very time consuming and tedious. The ways to transfer data from a legacy to a new unit, are numerous and can be confusing: From a Local Area Network, via USB disk, external hard drive or from the cloud. Therefore, to play it safe – leave the file transfer to a technology expert.
Our Fortify247 technicians ensure complete data transfer of your data up to a size of 1 terabyte from your old Windows device on to your new Windows device. Our professional data transfer service guarantees that all selected folders, files, configured user profiles and system settings are transmitted unaltered and complete on your new computer or laptop and can be used immediately. Whether in our service workshop, at your home or by phone: We fix the problem quickly and easily for you.
We ensure that your data is securely stored. Thus, you can prevent data loss by a professional backup.
✓ We advise you concerning the most suitable backup (E.g. hard disk, Cloud or NAS system)
✓ We support you with the cost-efficient sourcing of the backup storage, which is free of charge when it is distributed to you
✓ We setup a backup service, which runs automatically in the background on your computer
✓ We save your data (Up to 250 gigabyte data volume) locally
Viruses, trojans, hardware errors or mishaps such as spilling a cup of coffee can cause a complete loss of your data. Therefore, regular and complete backups are extremely important, so that you do not lose any of those important documents or family pictures. By allowing us to create a professional backup of your files, using backup software your files can be retrieved simply and quickly in case of any failure of the system or your computer crashes.
We advise you on the backup storage that is appropriate for your needs and assist you if needed in the cost-effective procurement from our comprehensive product range. We setup a backup service that runs automatically on your computer in the background and backs up all your data locally with a data volume of up to 250 GB. In the event of data loss, we shall replace the affected files using the stored backups quickly and easily via remote maintenance access again to your computer backup. Whether in our service workshop, at your home or by phone: We fix the problem quickly and easily for you.
Do you need a new PC power supply unit (PSU) in order to improve performance or to consume less power? We offer comprehensive advice and perform the replacement of the computer power supply.
✓ We look for the right power supply
✓ We install it in your system
✓ We perform a functional test to ensure all is working correctly
You are wondering why a power supply change is necessary? An AC adapter is a stand-alone device for the power supply of your computer and has a huge impact on its performance. Therefore, a faulty power supply is one of the most common causes of failure in computers and PCs. There are other good reasons to replace the power supply, better components and significantly lower power consumption.
We at Fortify247 replace the power supply of your PC quickly and professionally. We begin by examining your computer and taking a note of the make, model and serial number. We measure the length of your current cable in order to recommend a suitable replacement PSU to correspond with your equipment requirements. We will then examine all the connectors of the old power supply to determine how many pin connectors there are for the CPU power supply, the motherboard and the connector for all existing drives, chassis fan and the graphic card. Then we remove the mounting screws on the housing of your computer and disconnect the old power supply. Depending on the model, we temporarily install the CPU fan or the entire motherboard as needed. To install the new power supply, we connect the motherboard and the other components again with the corresponding connections and check the positioning of the cables. Finally, we install the new power supply into your system and perform a functionality test. Whether in our service workshop, at your home or by phone: We fix the problem quickly and easily for you.
The motherboard is the heart of your system. And for heart surgery you would rather go to the specialists. We install a new motherboard and give your PC a new life.
✓ We check the system for a suitable motherboard
✓ We clarify whether additional hardware is needed and which on (E.g. processor, memory)
✓ We give advice about upgrade alternatives in advance of the assembly
✓ We insert the new motherboard
✓ We install all necessary drivers and updates (Excl. Operating system)
✓ We check whether everything is running as it should
The motherboard is the main circuit board of any PC. With this all important hardware, components such as the graphic card or the memory are reliant on a properly functioning motherboard. The motherboard is therefore the central and most important part of your computer system. In case of defect the replacement of the motherboard should only be carried out by technical experts. The same applies to an upgrade of the processor or CPU – in this case, the motherboard must almost always be replaced.
We will check your computer system for compatible motherboards, analyse the number of available slots and clarify whether any computer hardware is also required (E.g. a processor or memory). We will give you advice before any installation of any additional computer components and upgrade options and then install the new motherboard professionally into your PC. Following the motherboard installation, we install all the necessary drivers and make any necessary updates. Finally, our engineers test the functionality of the replaced motherboard and your entire computer. Whether in our service workshop, at your home or by phone: We fix the problem quickly and easily for you.
When you buy a new device it takes some time to get used to the functionality of it. PCs, laptops, and tablets work differently depending on the manufacturer and may have to be serviced and furnished differently. This computer or laptop tutorial allows you to get started quickly and easily with your new device. We will tell you briefly how to use your new laptop, tablet or desktop PC.
✓ We explain to you all the functions of the different buttons, connections and switches of your device
✓ We show you how to start the system properly
✓ We give you an introduction of the operating system
✓ We show you how to shutdown the system properly
Do you wonder what people mean when they talk about the cloud, Windows, ISP, or app? Perhaps you just want to know more about how computers work? When it comes to learning today’s technology, our Fortify247 30 minute Device Tutorial has all of the basic concepts covered.
There are numerous manufacturers of computers, notebooks and tablets on the market. This makes the devices differ often in the general structure, the connections and the hardware. In addition, there are various operating systems Mac OS X, Linux or Windows, which are the most common. All are operated differently and hide their functions at different locations. Especially when switching brands and/or operating systems in a PC, tablet, or laptop, there can be vast differences in the operation. So this does not happen, your Fortify247 technician shows you, on your device, for up to 30 minutes how to start your laptop, tablet or PC, how to operate and what buttons, switches and connectors have what features. Whether in our service workshop, at your home or by phone: We fix the problem quickly and easily for you.
Is your computer running slow or does it seem like your internet connection is slow? Do you need a PC speed test? Here at Fortify247 we can help to speed up your laptop or PC with our Speed Up Diagnosis service.
✓ We check the hard drive
✓ We check the memory
✓ We check installed programs
✓ We give you basic maintenance advice
✓ We give you upgrade advice
With so many different settings, files and processes to monitor, it is hard to identify what is slowing you down. We take over the necessary technical adjustments to recover speed and performance. Our Fortify247 technicians scan your computer to identify any issues hindering speed, before offering advice on how best to optimise your system for improved performance. Invalid registry entries are removed and unused processes deactivated to improve your system responsiveness. The result is a computer that works faster and better.
We can help make a slow PC or laptop run faster, prevent crashes and free up hard disk space with our technical help for speeding up a slow laptop or PC. Like your house, your computer can benefit from a thorough spring clean. Over time, computers get clogged up with temporary internet files, unused software and unwanted documents. We will show you simple tips for cutting through this clutter, leaving you with a PC that starts up faster, runs more smoothly and crashes less often. Improve your computer’s speed with our expert advice. We help you to get maximum performance through adjusting power options, adding memory, installing a solid-state drive or updating your operating system. Whether in our service workshop, at your home or by phone: We fix the problem quickly and easily for you.
Do you want your e-mails and appointments synchronised on your smartphone or tablet? We can set up the entire device for you.
✓ We set up your personal email account on your tablet or smartphone
✓ We set up your private calendar on your tablet or smartphone
✓ We synchronise your tablet or smartphone
✓ We set up more email accounts for £
A professional scheduling and email management via smartphone or tablet is no longer only of interest to business people or sales representatives. Many home users also want to get their appointments and e-mails on the go on their smartphone or tablet and organize their daily lives without having to sit for at home on a PC or laptop. Do you want to synchronize your phone? Then trust the professional e-mail and calendar synchronization service of Fortify247. So after we have synchronised your email and calendar you will be able to access all e-mails, appointments, reminders and tasks on the go.
We take care of synchronising your smartphone calendar quickly and seamlessly. Our Fortify247 technicians will set up your private email account and the appropriate calendar so that your smartphone or tablet is synchronised, so your emails, reminders, appointments and contacts are available on your iPhone or Android Smartphone immediately.
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