How to avoid Internet and Tech Support scams in 2021?

The Internet has changed our lives; it has made sending and receiving information much easier than before. Here arises the need to understand and protect you from online scams. A combination of tricks like spoofing and phishing can make a convincing lie that allows cyber thieves to steal your sensitive information easily!!

What is a Technical Support scam?

It is a fraudulent activity that implements social engineering and fear tactics. A scam artist contacts you via phone call or pop-up window in your browser. He claims to be a representative from Microsoft Technical Support. Then, he highlights common concerns about your PC and offers to fix these issues by connecting to your computer.

How to identify a Tech Support scam?

This scam executes via three ways: cold calls, pop-up messages, and incorrect search engine results on your computer. Official technical support services never contact you and ask for financial information like credit card details, etc.

  • Cold calls: The scammer calls the target and claims to be from a reputable company and states he found malware on your computer. Then he would convince you to give him remote access to remove this infestation. He may also ask you for a fee to fix the issue. It allows the attacker to install original malware on your machine and steal your sensitive data.
  • Pop-up messages: A pop-up warning may occur stating that your system is infected when you visit a website and click on the related links. This pop-up seems to come from a legitimate source and offers you a phone number to remove the malware and viruses.

What to do if you got scammed?

You must run a full system scan on your computer in that case. Change the passwords of your computer, bank account, and other online accounts immediately. You can also use the malware removal tool to detect more complex threats.

What are Internet scams?

These scams involve the use of Internet services for financial gains. The scammers contact the target user via their personal or work email accounts, social media accounts, and dating apps. The targets lose their money or fail to receive funds in the end.

6 ways to avoid Internet scams today:

1. Check the website address carefully:

The web address of a phishing page closely resembles the authentic website. You should check the URL before clicking on the online payment processor and social media account links.

2. Stay alert:

Avoid people who unexpectedly contact you via email or phone call and ask for your personal information. Open email attachments from known senders. Click the links from trustworthy sources.

3. Keep your personal information confidential:

Be careful while sharing your information on social media. Keep your passwords and other sensitive information in a safe place.

4. Protect your devices:

Do not access your online banking account while using a public Wi-Fi network. Update your protection software like anti-virus, firewall, and think twice while sharing access with others.

5. Be aware of unusual login attempts and payment requests:

Avoid using unusual payment methods like gift cards, iTunes cards, crypto coins, or preloaded debit cards. If you have provided your account numbers to some unidentified source, notify the respective companies immediately.

6. Know your service providers:

You must know your providers for email, Internet, and hosting services. You must know how these providers will contact you regarding their services.

Final Thoughts:

Setting up the multilayered security feature like Two-Factor authentication would be a good practice. You can also back up your data to prevent it from compromising in a malware attack. You can report to local authorities in case of an online scam.

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